How odd.Alan G Bryant wrote:Let me get this straight, are you saying Gavin was there and he wasn't asked one single awkward question?
You were there, but pretending by this comment that you were not
How odd.Alan G Bryant wrote:Let me get this straight, are you saying Gavin was there and he wasn't asked one single awkward question?
Willthiswork wrote:http://www.southwalesargus.co.uk/news/1 ... ey_Parade/
Great post and absolutely spot on the board who I accept do it on a voluntary basis and I do respect them for that do nothing to persuade me to spend / donate more and appear to be very much a clique and in many supporters eyes divisive.girl saturday wrote:And therein lies fundamental issue No 1 for me.The Newport wrote:
The Newport Wrote :
So I now ask myself what is the deal we have with the WRU. I'm sure it wouldn't be breaking any rules or Laws by letting the fans of a fan owned club know how much money we actually pay the WRU to play at Rodney Parade.
Communication of the real kind. Yes its been said before and yes things have improved (Token gestures) with the additional staff & Board members but there is no proper connection between BoD and fans which leads to No 2.
Its okay bleating about only 30K donated by fans!! This is the responsibility and duty of the BoD to have worked on this as any business does with their "Customers", I speak with many at Games (many from this message-board) and the overall feeling, which I share, is that as long as there is no feeling of inclusion, many feel they simply do not trust them enough to give/donate their hard-earned.
As a business there is a duty to make customers/guests/supporters feel part of everything, most County fans feel that they are only appreciated when the begging bowl makes its reoccurring appearance.
I do appreciate that all BoD members are volunteers but we have to be fit for purpose as in any viable business,
Having sat in many modern management Boardrooms, Customer Service IS at the heart of EVERYTHING you do, ignore it and your business model is UNVIABLE.
Get thee to the Boardroom Kate. 100% agree.girl saturday wrote:And therein lies fundamental issue No 1 for me.The Newport wrote:
The Newport Wrote :
So I now ask myself what is the deal we have with the WRU. I'm sure it wouldn't be breaking any rules or Laws by letting the fans of a fan owned club know how much money we actually pay the WRU to play at Rodney Parade.
Communication of the real kind. Yes its been said before and yes things have improved (Token gestures) with the additional staff & Board members but there is no proper connection between BoD and fans which leads to No 2.
Its okay bleating about only 30K donated by fans!! This is the responsibility and duty of the BoD to have worked on this as any business does with their "Customers", I speak with many at Games (many from this message-board) and the overall feeling, which I share, is that as long as there is no feeling of inclusion, many feel they simply do not trust them enough to give/donate their hard-earned.
As a business there is a duty to make customers/guests/supporters feel part of everything, most County fans feel that they are only appreciated when the begging bowl makes its reoccurring appearance.
I do appreciate that all BoD members are volunteers but we have to be fit for purpose as in any viable business,
Having sat in many modern management Boardrooms, Customer Service IS at the heart of EVERYTHING you do, ignore it and your business model is UNVIABLE.
My own opinion is that 'fit for purpose' was the key phrase in the post.Alan G Bryant wrote:It is not a great post , it is another post from someone that simply does not grasp the concept of owning a football club. The club have not forced the rewards and benefits because they have not needed to, the windfalls and cup monies have ensured that, so why ask supporters for money that is not needed yet, could you imagine the outcry? All they are highlighting is that without these windfalls we will need to cough up to compete in league 2 or look at other viable options.
To put it another way, If you own a car, you have to find the money for the repairs, the same with the house you own, so why should we expect to own a football club for £10 yet complain when we have to pay for the repairs? It is our responsibility to find the money as we currently own the football club.
We can argue all day about the why's and wherefores of directors making this decision or that decision, but we need to remember that in 3 years we have not been asked to pay for any repairs, I cannot think of many other league 2 club owners that can say the same.
In my view what Kate has said is the best post I have ever read on this board. I genuinely wish she was on the board of Newport County, perhaps she might reign in some of the egos. She also gets the point far too many involved with the club miss. If people don't feel included and involved they won't part with their cash.Alan G Bryant wrote:It is not a great post , it is another post from someone that simply does not grasp the concept of owning a football club. The club have not forced the rewards and benefits because they have not needed to, the windfalls and cup monies have ensured that, so why ask supporters for money that is not needed yet, could you imagine the outcry? All they are highlighting is that without these windfalls we will need to cough up to compete in league 2 or look at other viable options.
To put it another way, If you own a car, you have to find the money for the repairs, the same with the house you own, so why should we expect to own a football club for £10 yet complain when we have to pay for the repairs? It is our responsibility to find the money as we currently own the football club.
We can argue all day about the why's and wherefores of directors making this decision or that decision, but we need to remember that in 3 years we have not been asked to pay for any repairs, I cannot think of many other league 2 club owners that can say the same.
Ask any engineering manager and they'll tell you there are two kinds of maintenance - planned and reactive.Alan G Bryant wrote:It is not a great post , it is another post from someone that simply does not grasp the concept of owning a football club. The club have not forced the rewards and benefits because they have not needed to, the windfalls and cup monies have ensured that, so why ask supporters for money that is not needed yet, could you imagine the outcry? All they are highlighting is that without these windfalls we will need to cough up to compete in league 2 or look at other viable options.
To put it another way, If you own a car, you have to find the money for the repairs, the same with the house you own, so why should we expect to own a football club for £10 yet complain when we have to pay for the repairs? It is our responsibility to find the money as we currently own the football club.
We can argue all day about the why's and wherefores of directors making this decision or that decision, but we need to remember that in 3 years we have not been asked to pay for any repairs, I cannot think of many other league 2 club owners that can say the same.
You've written this after an open fans meeting with the chairman in attendance but with no questions if this kind raised at all.County ranger wrote: The Operational Chairman does not appear to have the support or confidence of the fans and this needs to change either the individual or the individual needs better communication / pr to bring fans on side the £30k pa from trust members may then grow.
I generally find that Engineers completely understand the cost/consequence of PPM's and repairs. It is when the bean counters get too involved because they think they understand that problems inevitably occur.whoareya wrote:Ask any engineering manager and they'll tell you there are two kinds of maintenance - planned and reactive.Alan G Bryant wrote:It is not a great post , it is another post from someone that simply does not grasp the concept of owning a football club. The club have not forced the rewards and benefits because they have not needed to, the windfalls and cup monies have ensured that, so why ask supporters for money that is not needed yet, could you imagine the outcry? All they are highlighting is that without these windfalls we will need to cough up to compete in league 2 or look at other viable options.
To put it another way, If you own a car, you have to find the money for the repairs, the same with the house you own, so why should we expect to own a football club for £10 yet complain when we have to pay for the repairs? It is our responsibility to find the money as we currently own the football club.
We can argue all day about the why's and wherefores of directors making this decision or that decision, but we need to remember that in 3 years we have not been asked to pay for any repairs, I cannot think of many other league 2 club owners that can say the same.
Planned maintenance can be managed as the parameters are known, the costs are stable and you don't get too many nasty surprises.
Reactive maintenance usually occurs when the machinery is run without attention until it fails. You then have to scramble around hoping you can find someone to fix it whilst hoping you can find the money to pay for it.
Sound familiar ?
And a classy, professional and respected Comms/PR individual is now a director on the Board.whoareya wrote:You've written this after an open fans meeting with the chairman in attendance but with no questions if this kind raised at all.County ranger wrote: The Operational Chairman does not appear to have the support or confidence of the fans and this needs to change either the individual or the individual needs better communication / pr to bring fans on side the £30k pa from trust members may then grow.
Absolutely bang ongirl saturday wrote:And therein lies fundamental issue No 1 for me.The Newport wrote:
The Newport Wrote :
So I now ask myself what is the deal we have with the WRU. I'm sure it wouldn't be breaking any rules or Laws by letting the fans of a fan owned club know how much money we actually pay the WRU to play at Rodney Parade.
Communication of the real kind. Yes its been said before and yes things have improved (Token gestures) with the additional staff & Board members but there is no proper connection between BoD and fans which leads to No 2.
Its okay bleating about only 30K donated by fans!! This is the responsibility and duty of the BoD to have worked on this as any business does with their "Customers", I speak with many at Games (many from this message-board) and the overall feeling, which I share, is that as long as there is no feeling of inclusion, many feel they simply do not trust them enough to give/donate their hard-earned.
As a business there is a duty to make customers/guests/supporters feel part of everything, most County fans feel that they are only appreciated when the begging bowl makes its reoccurring appearance.
I do appreciate that all BoD members are volunteers but we have to be fit for purpose as in any viable business,
Having sat in many modern management Boardrooms, Customer Service IS at the heart of EVERYTHING you do, ignore it and your business model is UNVIABLE.
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