Fu Ming wrote:The 0300 303 5667 phone number was out of action for a while this morning but is back working now.

I did mange to get through and after listening to a pile of Welsh I was through pretty quickly, and dealt with quickly.

|I only had to give name, address and date of birth.
Paper Covid Pass to be sent out in next 7 days.
Also the nice chap on the line said that currently that there is no time limit on the paper Covid Pass.

Not sure why the electronic version needs to be so complicated, down loading passport scans, entering and reading code number just too sign up, without yet getting to apply for the Pass.
And the electronic one only lasts a month???!!!

excessbee wrote:They expire after a month, but revisiting it (without all the ID palava) automatically resets the date for another month, so just reactivate it within a month and repeat monthly.

UPTHEPORT wrote:
I found it very simple and a you have to do is log in every 4 weeks it just updates automatically

whoareya wrote:

excessbee wrote:They expire after a month, but revisiting it (without all the ID palava) automatically resets the date for another month, so just reactivate it within a month and repeat monthly.

Are you able to check that again - Ours worked that way in England but having logged in just now to update it - seems the monthly rolling pass that you could download is no longer available???

UPTHEPORT wrote:

whoareya wrote:

excessbee wrote:They expire after a month, but revisiting it (without all the ID palava) automatically resets the date for another month, so just reactivate it within a month and repeat monthly.

Are you able to check that again - Ours worked that way in England but having logged in just now to update it - seems the monthly rolling pass that you could download is no longer available???

Did mine hour or so ago via the Welsh link mate all working

whoareya wrote:

UPTHEPORT wrote:

whoareya wrote:

excessbee wrote:They expire after a month, but revisiting it (without all the ID palava) automatically resets the date for another month, so just reactivate it within a month and repeat monthly.

Are you able to check that again - Ours worked that way in England but having logged in just now to update it - seems the monthly rolling pass that you could download is no longer available???

Did mine hour or so ago via the Welsh link mate all working

Ok thanks, must be an issue this end then.

Fu Ming wrote:The 0300 303 5667 phone number was out of action for a while this morning but is back working now.

I did mange to get through and after listening to a pile of Welsh I was through pretty quickly, and dealt with quickly.

|I only had to give name, address and date of birth.
Paper Covid Pass to be sent out in next 7 days.
Also the nice chap on the line said that currently that there is no time limit on the paper Covid Pass.

Not sure why the electronic version needs to be so complicated, down loading passport scans, entering and reading code number just too sign up, without yet getting to apply for the Pass.
And the electronic one only lasts a month???!!!

excessbee wrote:I'll let you know. It told me to re-sign with NHS as my pass had expired. I'll update when I've tried this later.

landinho wrote:NHS pass website is down. Ugh.

I do hope that this policy has little/no impact on our attendances but I fear it inevitably will.

I wonder if the club have considered having a drop in pre match to help fans use the system (though it would not help for that day’s game, only for future ones)