On this occasion I think the club are doing the right thing. I'm presently paying a builder to do up my house. I could do it myself but experience has taught me that I won't save money because DIY is just something I am not very good at. On the same basis, and not a criticism on my part, if the board have concluded that having f@cked up on ticket sales year in year out, that franchising out the whole operation is the best course, I suspect they are probably right.Taunton Iron Cider wrote: May 20th, 2022, 5:35 amLet’s not overlook the fact that Ticketmaster do not provide these services for free, and their cost will add to the price of tickets at a time when people are feeling a financial squeeze.lowandhard wrote: May 19th, 2022, 11:17 pmReally pleased, this should solve exiles ticketing problems hopefully. Digital is the way to go.
Which, of course, might just be a pejoratively worded false premise invented to fit your agenda. How about "Concluded there are better/more efficient/more user-friendly/more cost-effective alternatives"?Stan A. Einstein wrote: May 20th, 2022, 9:25 am if the board have concluded that having f@cked up on ticket sales year in year out
It's not being franchised out , the ticket provider has simply changed from one company to another. Personally, I think Ticketmaster will be an improved option particularly for those wanting digital solutions. But, as I understand it, there will still be a ticket office at Rodney Parade where physical tickets will be sold, bought and collected - the difference being the staff will now be using the Ticketmaster system rather than that of the previous provider.Stan A. Einstein wrote: May 20th, 2022, 9:25 amOn this occasion I think the club are doing the right thing. I'm presently paying a builder to do up my house. I could do it myself but experience has taught me that I won't save money because DIY is just something I am not very good at. On the same basis, and not a criticism on my part, if the board have concluded that having f@cked up on ticket sales year in year out, that franchising out the whole operation is the best course, I suspect they are probably right.Taunton Iron Cider wrote: May 20th, 2022, 5:35 amLet’s not overlook the fact that Ticketmaster do not provide these services for free, and their cost will add to the price of tickets at a time when people are feeling a financial squeeze.lowandhard wrote: May 19th, 2022, 11:17 pmReally pleased, this should solve exiles ticketing problems hopefully. Digital is the way to go.
In your world perhaps George. In my world when I am not very good at something and liable to f@ck up, I pay someone else to do it. Where you have a board of directors who lack the experience and knowledge to do something which needs to be done it makes perfect sense to bring in someone who can.George Street-Bridge wrote: May 20th, 2022, 10:13 amWhich, of course, might just be a pejoratively worded false premise invented to fit your agenda. How about "Concluded there are better/more efficient/more user-friendly/more cost-effective alternatives"?Stan A. Einstein wrote: May 20th, 2022, 9:25 am if the board have concluded that having f@cked up on ticket sales year in year out
I am not being critical of the club. However when a third party does a job for a business, as Ticketmastet are with County, that is the very definition of franchising out.Jonesy3 wrote: May 20th, 2022, 10:22 amIt's not being franchised out , the ticket provider has simply changed from one company to another. Personally, I think Ticketmaster will be an improved option particularly for those wanting digital solutions. But, as I understand it, there will still be a ticket office at Rodney Parade where physical tickets will be sold, bought and collected - the difference being the staff will now be using the Ticketmaster system rather than that of the previous provider.Stan A. Einstein wrote: May 20th, 2022, 9:25 amOn this occasion I think the club are doing the right thing. I'm presently paying a builder to do up my house. I could do it myself but experience has taught me that I won't save money because DIY is just something I am not very good at. On the same basis, and not a criticism on my part, if the board have concluded that having f@cked up on ticket sales year in year out, that franchising out the whole operation is the best course, I suspect they are probably right.Taunton Iron Cider wrote: May 20th, 2022, 5:35 amLet’s not overlook the fact that Ticketmaster do not provide these services for free, and their cost will add to the price of tickets at a time when people are feeling a financial squeeze.lowandhard wrote: May 19th, 2022, 11:17 pmReally pleased, this should solve exiles ticketing problems hopefully. Digital is the way to go.
And while posters are correct to say Ticketmaster does not provide its services for free, I doubt very much the previous provider (or any such company) did either.
Perhaps club have just looked at cost/benefit of contracting out and concluded it’s a better option overall? - sad if anyone [may] have lost the job as result (hope they were redeployed?) but a lot of clubs use an agency for ticketsJustanordinaryfan wrote: May 20th, 2022, 12:25 pm Was it really that bad this season z?? and I’m not trying to be a clever fooker when I ask that !!
Granted I’m a ST holder so seldom purchase tickets, but have done throughout the season online, for my daughter, and the system worked perfectly every time, in terms of ordering, collections, downloading etc etc, and the young lady in the Ticket Office over RP has always been faultless.
Thanks for the lesson, but you're wrong. Ticketmaster are providing the systems & the platform through which the club sells tickets. That is the case now but with a different provider.Stan A. Einstein wrote: May 20th, 2022, 10:48 amI am not being critical of the club. However when a third party does a job for a business, as Ticketmastet are with County, that is the very definition of franchising out.Jonesy3 wrote: May 20th, 2022, 10:22 amIt's not being franchised out , the ticket provider has simply changed from one company to another. Personally, I think Ticketmaster will be an improved option particularly for those wanting digital solutions. But, as I understand it, there will still be a ticket office at Rodney Parade where physical tickets will be sold, bought and collected - the difference being the staff will now be using the Ticketmaster system rather than that of the previous provider.Stan A. Einstein wrote: May 20th, 2022, 9:25 amOn this occasion I think the club are doing the right thing. I'm presently paying a builder to do up my house. I could do it myself but experience has taught me that I won't save money because DIY is just something I am not very good at. On the same basis, and not a criticism on my part, if the board have concluded that having f@cked up on ticket sales year in year out, that franchising out the whole operation is the best course, I suspect they are probably right.Taunton Iron Cider wrote: May 20th, 2022, 5:35 amLet’s not overlook the fact that Ticketmaster do not provide these services for free, and their cost will add to the price of tickets at a time when people are feeling a financial squeeze.lowandhard wrote: May 19th, 2022, 11:17 pmReally pleased, this should solve exiles ticketing problems hopefully. Digital is the way to go.
And while posters are correct to say Ticketmaster does not provide its services for free, I doubt very much the previous provider (or any such company) did either.
Ticketmaster are a business. They sell their expertise. In terms they say to ther businesses. We will take care of your ticket arrangments. We will charge you but the time and money you will save means you'll be better off using us than not.
Like yourself I don't know but a point which may be correct is this. There is a faultless, highly efficient young lady in the ticket office. Working Saturday's and anti-social hours she is able for a weekly wage of £350's to deal with all the ticketing issues. (The following is whimsy but you'll get my point.) Being a highly efficient young lady she is offered a job at the top Law firm of Einstein & Co at a weekly wage far in excess of £350. Oh dear sigh the board of Newport County, how will we be able to to replace this paragon? Along come Ticketmaster. For a fee of £12,500 pa we'll take care of all your ticketing needs.Justanordinaryfan wrote: May 20th, 2022, 12:25 pm Was it really that bad this season z?? and I’m not trying to be a clever fooker when I ask that !!
Granted I’m a ST holder so seldom purchase tickets, but have done throughout the season online, for my daughter, and the system worked perfectly every time, in terms of ordering, collections, downloading etc etc, and the young lady in the Ticket Office over RP has always been faultless.
I take no responsibility for the poor bugger who has to ascend my drive and front steps, perhaps he can claim an exemption from preseason trainingFu Ming wrote: May 20th, 2022, 1:05 pm As per usual there are a lot of posters on here getting agitated and putting 2 + 2 together and coming up with 5.
This is not helped by the usual minimal sparse information posted by the club on the NCAFC website putting no bones or structure to the new ticketing system or prices.
Just the usual marketing hype about being more efficient.
I blame the club for not conveying more precise details of the new system and the ability to buy at the kiosk.
Another point outlined by Gavin in the summer schedule was that the season tickets are to be delivered by the players, really??? Will Micky etc be driving around and knocking on our doors handing over our new season tickets???
Still wrong, it is the system that is changing not the staff. The club had problems with the last company nolonger updating its software, this then impacted on RP staff, the new system is much more up to date and much more flexible, so the director informed me. And no six year old Stan, I won't tell you who, no matter how many times you call me a liar.Stan A. Einstein wrote: May 20th, 2022, 12:51 pmLike yourself I don't know but a point which may be correct is this. There is a faultless, highly efficient young lady in the ticket office. Working Saturday's and anti-social hours she is able for a weekly wage of £350's to deal with all the ticketing issues. (The following is whimsy but you'll get my point.) Being a highly efficient young lady she is offered a job at the top Law firm of Einstein & Co at a weekly wage far in excess of £350. Oh dear sigh the board of Newport County, how will we be able to to replace this paragon? Along come Ticketmaster. For a fee of £12,500 pa we'll take care of all your ticketing needs.Justanordinaryfan wrote: May 20th, 2022, 12:25 pm Was it really that bad this season z?? and I’m not trying to be a clever fooker when I ask that !!
Granted I’m a ST holder so seldom purchase tickets, but have done throughout the season online, for my daughter, and the system worked perfectly every time, in terms of ordering, collections, downloading etc etc, and the young lady in the Ticket Office over RP has always been faultless.
That's a lot say the board of Newport County.
It's £120 a week less than you're paying now, say Ticketmaster.
Quite. A more up to date system by being more up to date and flexible frees staff up to be more productive elsewhere. What part of 'the following is whimsy but you'll get the point' were you having difficulty with?Bangitintrnet wrote: May 20th, 2022, 5:24 pmStill wrong, it is the system that is changing not the staff. The club had problems with the last company nolonger updating its software, this then impacted on RP staff, the new system is much more up to date and much more flexible, so the director informed me. And no six year old Stan, I won't tell you who, no matter how many times you call me a liar.Stan A. Einstein wrote: May 20th, 2022, 12:51 pmLike yourself I don't know but a point which may be correct is this. There is a faultless, highly efficient young lady in the ticket office. Working Saturday's and anti-social hours she is able for a weekly wage of £350's to deal with all the ticketing issues. (The following is whimsy but you'll get my point.) Being a highly efficient young lady she is offered a job at the top Law firm of Einstein & Co at a weekly wage far in excess of £350. Oh dear sigh the board of Newport County, how will we be able to to replace this paragon? Along come Ticketmaster. For a fee of £12,500 pa we'll take care of all your ticketing needs.Justanordinaryfan wrote: May 20th, 2022, 12:25 pm Was it really that bad this season z?? and I’m not trying to be a clever fooker when I ask that !!
Granted I’m a ST holder so seldom purchase tickets, but have done throughout the season online, for my daughter, and the system worked perfectly every time, in terms of ordering, collections, downloading etc etc, and the young lady in the Ticket Office over RP has always been faultless.
That's a lot say the board of Newport County.
It's £120 a week less than you're paying now, say Ticketmaster.
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